Go into your FTP options and see if passive mode is checked ,if it is, uncheck it. If it is not checked, try checking it. This should solve your problem, assuming the issue is not with your actual connection to the Internet.
If your FTP progam is not connecting properly, here are some possible reasons: 1. Your...
How to use browser-based FTP (also known as WebFTP or Web FTP) in Internet Explorer: Input one...
If you are behind a router, please enable passive FTP mode.
Please allow 24 hours for your FTP password to sync with your cPanel password. If it does not...