Why can I not send e-mails?

If you are having difficulty sending e-mails using a program such as Outlook, Outlook Express, Apple Mail or Thunderbird, please check the following:

- Is your ISP (Internet Service Provider) blocking external SMTP servers from being used when you are on their network? Contact your ISP and ask them what SMTP server you should be using.
- Ensure that you have your SMTP server setup correctly. The server will be your domain name. You also need to check that you have it setup to authenticate with your mailbox username and password.

If neither of the above appear to be the problem, please contact our support team and we will do our best to assist you.

Was this answer helpful?

 Print this Article

Also Read

Google Apps Email Walkthrough

  The first thing you need to do to start using Google Apps is sign up for it. There is a...

Steps to making a form on your website where people can email you information (formmail)

  If you want help making on online form so visitors send you emails directly from your...

Does Spam Assassin work on email accounts with forwarding?

SpamAssassin works on all incoming emails, including mail that is forwarded to another email...

How many emails can I send an hour?

365ezone shared servers allow an account to send a total of 200 (we can change without any...

Opt in mailing lists and Safelists

  Email addresses on a single opt-in list are not confirmed. Anybody can submit anybody's...