Part 5 – Other Useful Features

Kloxo has many other features that are very useful. Some of the more common and frequently used features are explained below and include assigning a site a dedicated IP address, setting up and SSL certificate, using the "Files" tab and a brief discussion of clients and resellers you can create on your VPS.

Please provide the reason for needing the additional IP address in your ticket. We keep documentation on all IP requests to prevent usage that is against our Terms of Service. If you have used all of your available IP you can request additional IP address through the ticket system. Current pricing is $3 per IP per month but is subject to change.

Assigning a Dedicated IP address to your Site

To assign a dedicated IP address to your site, log into Kloxo. From the Home screen click the "Ipaddresses" icon in the "Resources" box.

After clicking on the icon you will be taken to a screen that lists all IP addresses assigned to your VPS. Click on the IP address you wish to assign to a particular domain. You will then be taken to the options screen for that IP address.

Click the "Configure Domain" tab at the top of the page. You will then be presented with something like the following:

Use the drop-down menu to select the domain you wish to assign to the IP address listed in the box above then click "Update".

NOTE: If you have not yet updated DNS for your domain you will receive an error message like the following:

Alert: To map an IP to a domain, the domain must ping to the same IP, otherwise, the domain will stop working. The domain you are trying to map this IP to, doesn't resolve back to the IP, and so it cannot be set as the default domain for the IP.

If you would like to assign your site a dedicated IP BEFORE you update DNS you can do so by adding the following line to /etc/hosts

'192.168.1.1 domain.tld'

You can either edit the file directly or issue a command such as the following:
'echo "192.168.1.1 domain.tld" >> /etc/hosts'

(make sure you use two ">>" or you will overwrite the file.)

In both examples remove the single quotes around the outside and replace the '192.168.1.1' with the IP address you want to assign and "domain.tld" with your domain name.

After you have made this change you can go back and follow the steps for adding the dedicated IP address listed above and you should not receive the error. You cannot assign a dedicated IP address to more than one site. If you do not assign a site a dedicated IP address it will "share" the main IP address on the server by means of virtual hosts in your webserver software (apache/lighttpd). These will be configured automatically by Kloxo.

Installing an SSL Certificate

Through Kloxo you can install an SSL certificate you have already purchased, create a self- signed certificate for personal use or generate a "CSR" (certificate signing request) for ordering a new certificate.

NOTE: In order to install an SSL certificate on a domain it MUST have a dedicated IP address. Only one SSL certificate can be installed per IP address.

Log into Kloxo and go to the Home screen. In the "Resources" box click the SSL Certificates icon.

1. Uploading a Current SSL Certificate
   1. If you already have an SSL certificate you would like to use click the "Add Upload File" tab. Give the SSL certificate a name; this can be anything you like. Click the "Browse" buttons and upload the Key, Certificate, and CA file (if applicable) then click "Add"
   2. Now click the "SSL Certificates" tab and you should see the SSL certificate you just uploaded in the list.
   3. Assign the domain you wish to configure a dedicated IP address (see instructions above)
   4. Click the "Home" tab then click the "Ipaddresses" icon in the 'Resources' box.
   5. Click the IP address you assigned to the domain you are installing the SSL certificate on then click the "SSL Configuration Home" tab.
   6. Using the drop-down menu select the name of the SSL certificate you uploaded previously then click "Update"
   7. Kloxo should restart Apache (or lighttpd) automatically but if https:// isn't working properly you may need to restart it manually.
2. Generating a self-signed SSL certificate
   1. Log into Kloxo and go to the Home screen. In the "Resources" box click the SSL Certificates icon.
   2. Click the "Add SSL Certificate" tab
   3. Give the SSL certificate a name and fill in the appropriate information in the boxes. Please keep in mind that an ssl certificate for "www.domain.com" is different from just "domain.com" so be sure to specify version of your domain you want the SSL certificate on. Click the "Add" button once you have filled in the appropriate information.
   4. Assign the domain you wish to configure a dedicated IP address (see instructions above)
   5. Click the "Home" tab then click the "Ipaddresses" icon in the 'Resources' box.
   6. Click the IP address you assigned to the domain you are installing the SSL certificate on then click the "SSL Configuration Home" tab.
   7. Using the drop-down menu select the name of the SSL certificate you uploaded previously then click "Update"
   8. Kloxo should restart Apache (or lighttpd) automatically but if https:// isn't working properly you may need to restart it manually.
3. Generating a CSR to order a new SSL certificate from a certificate authority
   1. You can purchase SSL certificates through 365ezone. You can submit a ticket to our billing department to order an SSL certificate.
   2. If you just need a CSR for use with an outside provider, log into Kloxo and go to the Home screen. In the "Resources" box click the SSL Certificates icon.
   3. Click the "Add SSL Certificate" tab
   4. Give the SSL certificate a name and fill in the appropriate information in the boxes. Please keep in mind that an ssl certificate for "www.domain.com" is different from just "domain.com" so be sure to specify version of your domain you want the SSL certificate on. Click the "Add" button once you have filled in the appropriate information.
   5. Click on the "SSL Certificates" tab then click on the name of the SSL certificate you just created.
   6. The CSR will be listed in the middle of the screen. You can copy and paste the CSR (be sure to include the ----- BEGIN ----- and -----END----- lines) into your outside providers request form.

The "Files" Tab

You can use the "Files" tab as an alternative to FTP or SFTP to upload or download files to/from your site. You can also zip files or folders for smaller download, upload files from your home computer, a remote URL, or remote FTP server (the last 2 are great for transferring your data from your old hosting account).

The files tab does not require much explanation. Just click on the "Files" tab and use the File Manager tab to navigate your files then view/download current files or use the Upload tab to add files to your site. All uploaded files will be placed in "/home/admin"

Clients and Resellers

There are two types of clients; Resellers and customers. The main difference is Resellers can have customers under them. The smallest unit of authorization in Kloxo is a customer, who can have multiple domains under them.

In order to setup a Reseller or Client you will need to create a Resource Plan. A resource plan determines how many clients a reseller can have, how many domains can be hosted, traffic allowed, disk space allowed and much more.

If you are hosing multiple sites for different clients and wish to give them access to their content you can add a client login so they can modify their web content but no one else's.

The home directory of a customer is '/home/clientname', and his domain's document root is /home/clientname/domain.com'. He can also login through ftp using his clientname as the id and the password.

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